What Are 5 Different Roles and Responsibilities of Property Managers

Property managers play a crucial role in the real estate industry, ensuring that rental properties run smoothly and effectively. Their responsibilities encompass a wide range of tasks, from marketing and tenant relations to property maintenance and financial management.

In the United States, property managers must also navigate the complex landscape of fair housing laws to ensure that they provide equal housing opportunities to all residents.

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In this blog, we’ll explore five different roles and responsibilities of property managers while emphasizing their compliance with fair housing regulations.

Roles and responsibilities of property managers:

  1. Marketing and Tenant Screening

One of the primary roles of property managers is to advertise and market vacant rental properties effectively. This involves creating compelling property listings, taking high-quality photographs, and setting competitive rental rates. However, they must also be well-versed in fair housing laws to ensure that their marketing practices do not discriminate against any group of potential tenants.

Property managers should develop comprehensive tenant screening processes that consider factors like credit history, criminal background checks, and rental history. They must apply these criteria uniformly to all applicants, avoiding any discriminatory practices.

  1. Lease Management and Rent Collection

Property managers are responsible for drafting legally compliant lease agreements that outline the terms and conditions of the rental. These agreements must adhere to federal, state, and local laws while treating all tenants equally.

Fair housing laws explicitly prohibit discriminatory rent collection practices. Property managers must ensure that their rent collection methods are consistent and do not discriminate based on race, color, religion, sex, familial status, disability, or national origin.

  1. Maintenance and Repairs

Maintaining the property in a safe and habitable condition is a fundamental responsibility of property managers. They should promptly address maintenance requests and conduct regular inspections to identify and rectify any issues.

When managing maintenance and repairs, property managers must prioritize safety and accessibility for all residents. This includes making reasonable accommodations for tenants with disabilities in accordance with the Americans with Disabilities Act (ADA).

  1. Tenant Relations and Conflict Resolution

Building positive relationships with tenants is crucial for property managers. They should be responsive to tenant concerns and provide clear communication channels for resolving disputes.

It is essential to avoid any discriminatory behavior or harassment in tenant interactions. Property managers must treat all tenants with respect and ensure that they do not engage in practices that violate fair housing laws.

  1. Financial Management and Reporting

Property managers handle the financial aspects of property ownership, including budgeting, accounting, and financial reporting. They should maintain accurate records and provide regular financial statements to property owners.

Fair housing laws also apply to financial transactions. Property managers must handle security deposits and rent payments consistently, without discrimination or favoritism toward any tenant group.


Property managers in the United States play a multifaceted role that encompasses marketing, tenant screening, lease management, maintenance, tenant relations, and financial management. Importantly, these responsibilities must be carried out while adhering to fair housing laws and regulations. Ensuring equal housing opportunities for all residents is not just a responsibility but also a legal obligation for property managers. By understanding and implementing these responsibilities in compliance with fair housing standards, property managers contribute to a more inclusive and equitable housing landscape for all Americans.

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